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Knowlarity

4.5 (Based on all products)

Knowlarity Communication Pvt. Ltd. is a trusted brand with 15000+ businesses across 65+ countries. The company is one of the leadi... Read More

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  • Products
  • User Reviews
  • FAQ’s

Knowlarity Overview

Knowlarity Communication Pvt. Ltd. is a trusted brand with 15000+ businesses across 65+ countries. The company is one of the leading cloud communication provider to small, medium and large corporates and businesses. It delivers reliable and intelligent telephony solutions with its flagship product SmartIVR that smoothly process over a million calls an hour.

Knowlarity Details

  • . Location: Gurgaon, Haryana, India
  • . Found Year: 2009
  • . Industry: Cloud Computing, Emerging Markets, SaaS, Small & Medium Businesses
  • . Company Size: 501-1000 Employees
  • . Founder: Ambarish Gupta / Bipul Parua

Knowlarity Products

productimage


4.7 /5

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4.3 /5

Knowlarity Reviews & Rating

92%

Highly Recommended

Overall Score

4.5/5
Based on 18 Reviews
  • Knowlarity
  • Knowlarity SuperReceptionist

Pros

prosicon “A great consolidation of all the options available to our organization. The representative was very casual yet proficient in advice and the approach” Santosh Mishra - Mar 4, 2017

prosicon “Great service! Helped us narrow down the vendors quickly and gave us welcomed information on best practices as well.” Ajit Gupta - Mar 11, 2017

prosicon “Very useful to track the call and customer activity. The customer support team is very cooperative. I can easily track my customer activity and calls which is very useful for my business.” Supriya Sharma - Mar 23, 2022

Cons

consicon “N/A” Santosh Mishra - Mar 4, 2017

consicon “N/A” Ajit Gupta - Mar 11, 2017

consicon “There was no new update with support for addressing some of the key features that help users and deal with some of the most important aspects in the tools for social media platforms.” Supriya Sharma - Mar 23, 2022

Pros

prosicon “Comes with a call recording feature which is great ” Krishna Vardhan Reddy Seshampally - Jan 20, 2019

prosicon “Support Team is very helpful and the things you needed they will understand your requirement.” Mohan Kumar - Aug 9, 2021

prosicon “Their marketplace is the best feature that i used with this software every feature is pre-default and itseasy to use.” Utkarsh - Sep 11, 2021

Cons

consicon “Not yet” Krishna Vardhan Reddy Seshampally - Jan 20, 2019

consicon “Sometimes SLA does not always meet expectations, however this is a rare occurrence.” Mohan Kumar - Aug 9, 2021

consicon “There are a some issues with the reports generation. There are a lot of call drops we are not able to find out why.” Utkarsh - Sep 11, 2021

Knowlarity FAQ’s

What type of company is Knowlarity? alt

Knowlarity is an IT solutions provider that caters to the process automation needs of millions of businesses in India with IVR Software and Contact Center Solutions.

What does Knowlarity do? alt

Knowlarity provides customized and scalable IVR Software and Contact Center Solutions, which is transforming business processes across industries. Its team of experts makes IT solutions implementation and usage quite simple.

Is Knowlarity an Indian company? alt

Knowlarity is headquartered in Gurgaon, Haryana, India and is playing a significant role in the digitization of Indian businesses with IVR Software and Contact Center Solutions.

What is Knowlarity’s main product? alt

Knowlarity primarily deals in IVR Software and Contact Center Solutions and caters to personalized business needs with diverse modules.

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